Forecourt with bright lights

Tills, Chillers and Networks Across Every Convenience Store

HelmCore correlates POS, network, IoT and energy signals across your convenience estate, including stores trading under a symbol brand, and shows what each incident is costing, calculated from cost parameters your team provides.

ACROSS YOUR STORES

What HelmCore Brings Together in Convenience

A convenience store runs tills, payment terminals, chillers and a store network in a small space, often over long trading hours. HelmCore correlates them, so one fault shows up as one incident with one cost.
Tills and Payment Terminals
POS and payment terminal events from every store, correlated with the store network so the root cause sits in one place.
Chillers and Freezers
Chiller and freezer alerts from connected devices, linked to the network and power events around them, so stock at risk is visible as it happens.
Store Network
Connectivity across every store, correlated with the tills and devices that depend on it, so one outage appears as one incident.
Group-Wide View
Stores trading under one symbol brand, shown together for the central team that supports them, so issues across the group are visible early.
BY TEAM

What It Means for Each Team in Convenience

The same incident, shown in the terms each team works in.
IT
Tills, payment terminals, chillers and store networks across the group in one view, with root cause worked out by the time you look. It runs on the infrastructure you already have.
Operations
See which stores are affected, for how long and what it is costing in trading time, so field teams go straight to the right fault.
Finance
A financial figure on every incident as it happens, calculated from cost parameters your team provides. Rank spend across the group by financial exposure.
Customer Experience
Know when tills or payment terminals are affecting customers, and at which stores, while it is happening.
HOW IT WORKS

One view across every convenience store, showing what’s wrong, what’s causing it and what it’s costing you.

One View, Every Store
POS, network, IoT and energy signals from every store in the group feed one dashboard, running on the infrastructure you already have.
Related Events, One Incident
A chiller alarm, a network drop and a till outage at the same store are grouped into one incident before any analysis runs.
Root Cause and Remediation Instructions
Correlated data and store history surface the likely root cause, with instructions on what to fix and who to notify.
Financial Impact, As It Happens
Each incident shows its financial impact in real time, calculated from cost parameters your team provides and validates.
Lets Talk!

See HelmCore Running Across Your Convenience Stores

Book a demo and we’ll walk through how HelmCore fits your stores, your systems and your group.
man and woman at a desk overlooking forecourts, on a computer looking at entire retail estate