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One View of Every Site Across Your Travel and Transport Network
HelmCore correlates POS, network, IoT and energy signals across your terminals, stations, service areas and concessions, groups related events into a single incident and shows what each one is costing, calculated from cost parameters your team provides.
TRAVEL AND TRANSPORT FORMATS
Configured for the Way Your Network Runs
Every operator runs a different mix of ticketing, payment, networks, retail and energy-using equipment across its sites. HelmCore brings them into one view and shows the cost of disruption in terms your business already uses.
Airport Operators
Terminal networks, retail and food concessions, and connected systems across a large, busy site. HelmCore correlates them into one view with the operational and financial impact of each incident.
Talk to us about airports →Airlines
Check-in, bag drop and lounge systems across many airports. HelmCore brings them into one view with the cost of each incident.
Talk to us about airlines →Rail
Ticketing, station retail and connected systems across a distributed network of stations. HelmCore shows which stations are affected, as it happens.
Talk to us about rail →Bus and Coach Operators
Ticketing, depots and connected equipment across a wide network. HelmCore brings depot and roadside technology into one view.
Talk to us about bus and coach →Ferry Operators and Ports
Terminal, ticketing and quayside systems across every port. HelmCore correlates them into one view with the cost of each incident.
Talk to us about ferries and ports →Motorway Service Areas
Fuel, food, retail and payment on one site, trading around the clock. HelmCore shows which parts of each site are affected and what each incident is costing.
Talk to us about service areas →Stations
Retail, ticketing and connected systems in busy stations. HelmCore gives the central team one view of every station in the estate.
Talk to us about stations →Travel Retail Concessions
Retail and food concessions inside airports and stations, trading to peaks set by departures.
Explore travel retail concessions →BY TEAM
The Same Incident, in Each Team’s Language
IT, operations, finance and passenger experience work from one shared picture, each with the detail they need to act.
IT
Ticketing, payment, networks and connected systems across every site in one view, with root cause worked out by the time you look. It runs on the infrastructure you already have.
Operations
See which sites are affected, for how long and what it is costing, so engineers go straight to the right fault.
Finance
A financial figure on every incident as it happens, calculated from cost parameters your team provides. Rank spend across sites by financial exposure.
Passenger Experience
Know when ticketing, check-in or payment is affecting passengers, and at which sites, while it is happening.
HOW IT WORKS
One view across every site, showing what’s wrong, what’s causing it and what it’s costing you.
One View, Every Store
POS, network, IoT and energy signals from every site feed one dashboard, running on the infrastructure you already have.
Related Events, One Incident
A ticketing fault, a network drop and a payment outage at the same site are grouped into one incident before any analysis runs.
Root Cause and Remediation Instructions
Correlated data and site history surface the likely root cause, with instructions on what to fix and who to notify.
Financial Impact, As It Happens
Each incident shows its financial impact in real time, calculated from cost parameters your team provides and validates.
SECTORS
Explore Other Sectors
Let's Talk!
See HelmCore Running Across Your Network
Book a demo and we’ll walk through how HelmCore fits your sites, your systems and your network.
