Forecourt with bright lights

Tills, Trade Counters and Scanners Across Every DIY Store

HelmCore correlates POS, network, IoT and energy signals across your DIY, home improvement and trade estate and shows what each incident is costing, calculated from cost parameters your team provides.

ACROSS YOUR STORES

What HelmCore Brings Together in DIY, Home Improvement and Trade

Large DIY and trade stores run many tills, trade counters, handheld scanners and high energy loads across a big footprint. HelmCore correlates them, so one fault shows up as one incident with one cost.
Tills and Trade Counters
POS and payment terminal events from every till and trade counter, correlated with the store network so the root cause sits in one place.
Handheld Scanners and Devices
Connected handheld scanners and in-store devices, linked to the network events around them, so a device issue and its cause appear together.
Store Network
Connectivity across large store footprints, correlated with the tills and devices that depend on it, so one outage appears as one incident.
Energy
Devices across large stores powered down on a schedule you set outside trading hours, to reduce cost and support your ESG reporting.
BY TEAM

What It Means for Each Team in DIY and Trade

The same incident, shown in the terms each team works in.
IT
Tills, trade counters, scanners and store networks in one view across the estate, with root cause worked out by the time you look. It runs on the infrastructure you already have.
Operations
See which stores and counters are affected, for how long and what it is costing in trading time, so engineers go straight to the right fault.
Finance
A financial figure on every incident as it happens, calculated from cost parameters your team provides. Rank spend across stores by financial exposure.
Customer Experience
Know when tills or trade counters are keeping customers waiting, and at which stores, while it is happening.
HOW IT WORKS

One view across every DIY and trade store, showing what’s wrong, what’s causing it and what it’s costing you.

One View, Every Store
POS, network, IoT and energy signals from every store feed one dashboard, running on the infrastructure you already have.
Related Events, One Incident
A scanner fault, a network drop and a till outage at the same store are grouped into one incident before any analysis runs.
Root Cause and Remediation Instructions
Correlated data and store history surface the likely root cause, with instructions on what to fix and who to notify.
Financial Impact, As It Happens
Each incident shows its financial impact in real time, calculated from cost parameters your team provides and validates.
Lets Talk!

See HelmCore Running Across Your DIY and Trade Stores

Book a demo and we’ll walk through how HelmCore fits your stores, your systems and your estate.
man and woman at a desk overlooking forecourts, on a computer looking at entire retail estate