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One Place to See Every Store, All the Time
For IT teams running a distributed retail estate. POS, network, IoT and energy correlated automatically, with root cause worked out by the time you look. It runs on the infrastructure you already have.
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WHAT CHANGES FOR YOUR TEAM
Built Around How Retail IT Works
Four things change when every store’s POS, network, IoT and energy signals sit in one place.
One View, Not Many
POS, network, IoT and energy together in one place, across every store and every vendor.
First to Know
Incidents surface as they happen, so your team sees an issue before a store calls it in.
Root Cause Without the Legwork
Related events are correlated and the likely root cause is worked out before you go looking, with instructions on what to fix and who to notify.
Fits What You Already Have
It runs on infrastructure already in place. Setup is light and there is nothing new for your team to learn.
HOW IT WORKS
Every store, every system, one view, with root cause already worked out when you open it.
Runs on What You Already Have
HelmCore sits on top of the infrastructure and monitoring already in place across your stores, bringing POS, network, IoT and energy signals into one dashboard.
Related Events, One Incident
A rules and workflow engine groups related events into a single incident before any AI analysis runs, so your team works from one incident with its full context attached.
Root Cause and Remediation Instructions
Correlated data and site history surface the likely root cause, with instructions on what to fix and who to notify.
Ask Your Estate in Plain Language
A chat assistant answers plain-language questions across your estate data, so you can check any store, device or pattern when you need to.
SECURITY AND ARCHITECTURE
Built for IT and Security Teams
How HelmCore handles your estate data.
Single-Tenant by Design
Every customer runs on its own isolated, automatically provisioned instance.
Sanitised Before AI
A sanitisation layer strips sensitive data before anything reaches the cloud model.
ISO/IEC 27001:2022 Certified
Independently audited and certified, valid to August 2028.
View the certificate →Enterprise AI Platform
Incident analysis models run on Microsoft Azure AI Foundry.
QUESTIONS IT TEAMS ASK
Before You Book
How does HelmCore work with our existing monitoring tools?
It sits on top of them and brings their signals into one view, alongside POS, network, IoT and energy data from every store.
What does setup involve?
HelmCore runs on infrastructure already in place, so there is nothing new to install or maintain in your stores.
How much will my team need to learn?
Your team works from one clear view of the estate it already manages, with root cause worked out for each incident.
Let's Talk!
See Your Whole Estate in One View
A free 60-minute review of what your team can see across the estate today, with a written report within five working days.
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