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One View of Every Outlet in Your Food and Beverage Estate
HelmCore correlates POS, network, IoT and energy signals across your outlets, groups related events into a single incident and shows what each one is costing, calculated from cost parameters your team provides.
FOOD AND BEVERAGE FORMATS
Built Around the Way Your Outlets Trade
Every format runs a different mix of tills, payment terminals, networks and energy-using equipment. HelmCore brings them into one view and shows the cost of disruption in terms your business already uses.
QSR and Fast Food
High-volume ordering at counters, kiosks and drive-thrus, where every minute of downtime is lost orders. HelmCore links a kiosk fault, a network drop and a till outage into one incident, with its cost attached.
Talk to us about QSR →Coffee Chains
Short, busy trading peaks across many small sites. HelmCore shows which outlets are affected and what each incident is costing, as it happens.
Talk to us about coffee chains →Restaurant Groups and Casual Dining
Table service, payment at the table and connected devices across every restaurant. HelmCore shows the root cause of an incident and what to do next, so your team can act quickly during service.
Talk to us about restaurant groups →Pub and Bar Groups
Tills, payment terminals and site networks across managed estates, with long evening trading hours. HelmCore gives the central team one view of every site in the group.
Talk to us about pub and bar groups →Contract Catering
Catering outlets operating inside client sites, each with its own tills and connectivity. HelmCore brings them into one view with the cost of each incident.
Talk to us about contract catering →Another Food and Beverage Format
If a central IT team runs the tills, networks and connected devices across your outlets, HelmCore fits your estate.
Book a demo →BY TEAM
The Same Incident, in Each Team’s Language
IT, operations, finance and customer experience work from one shared picture, each with the detail they need to act.
IT
Tills, payment terminals, devices and networks across every outlet in one view, with root cause worked out by the time you look. It runs on the infrastructure you already have.
Operations
See which outlets are affected, for how long and what it is costing in trading time, so engineers go straight to the right fault.
Finance
A financial figure on every incident as it happens, calculated from cost parameters your team provides. Rank spend across outlets by financial exposure.
Customer Experience
Know when ordering or payment is affecting customers, and at which outlets, while it is happening.
HOW IT WORKS
One view across every outlet, showing what’s wrong, what’s causing it and what it’s costing you.
One View, Every Site
POS, network, IoT and energy signals from every outlet feed one dashboard, running on the infrastructure you already have.
Related Events, One Incident
A kiosk fault, a network drop and a till outage at the same outlet are grouped into one incident before any analysis runs.
Root Cause and Remediation Instructions
Correlated data and site history surface the likely root cause, with instructions on what to fix and who to notify.
Financial Impact, As It Happens
Each incident shows its financial impact in real time, calculated from cost parameters your team provides and validates.
SECTORS
Explore Other Sectors
Let's Talk!
See HelmCore Running Across Your Outlets
Book a demo and we’ll walk through how HelmCore fits your outlets, your systems and your estate.
