Forecourt with bright lights

Tills, Devices and Networks Across Every Pharmacy and Beauty Store

HelmCore correlates POS, network, IoT and energy signals across your health, beauty and pharmacy estate, including optician chains, and shows what each incident is costing, calculated from cost parameters your team provides.

ACROSS YOUR STORES

What HelmCore Brings Together in Health, Beauty and Pharmacy

Pharmacy, beauty and optician stores run tills, payment terminals, connected devices and a store network that customers rely on every visit. HelmCore correlates them, so one fault shows up as one incident with one cost.
Tills and Payment Terminals
POS and payment terminal events from every store, correlated with the store network so the root cause sits in one place.
Connected Fridges and Devices
Alerts from connected fridges and in-store devices, linked to the network and power events around them, so an issue with temperature-controlled stock is visible as it happens.
Store Network
Connectivity across every store, correlated with the tills and devices that depend on it, so one outage appears as one incident.
Energy
Devices across the estate powered down on a schedule you set outside trading hours, to reduce cost and support your ESG reporting.
BY TEAM

What It Means for Each Team in Health, Beauty and Pharmacy

The same incident, shown in the terms each team works in.
IT
Tills, payment terminals, connected devices and store networks in one view across the chain, with root cause worked out by the time you look. It runs on the infrastructure you already have.
Operations
See which stores are affected, for how long and what it is costing in trading time, so engineers go straight to the right fault.
Finance
A financial figure on every incident as it happens, calculated from cost parameters your team provides. Rank spend across the chain by financial exposure.
Customer Experience
Know when tills or payment terminals are affecting customers at the counter, and at which stores, while it is happening.
HOW IT WORKS

One view across every health, beauty and pharmacy store, showing what’s wrong, what’s causing it and what it’s costing you.

One View, Every Store
POS, network, IoT and energy signals from every store feed one dashboard, running on the infrastructure you already have.
Related Events, One Incident
A fridge alert, a network drop and a till outage at the same store are grouped into one incident before any analysis runs.
Root Cause and Remediation Instructions
Correlated data and store history surface the likely root cause, with instructions on what to fix and who to notify.
Financial Impact, As It Happens
Each incident shows its financial impact in real time, calculated from cost parameters your team provides and validates.
Lets Talk!

See HelmCore Running Across Your Pharmacy and Beauty Stores

Book a demo and we’ll walk through how HelmCore fits your stores, your systems and your estate.
man and woman at a desk overlooking forecourts, on a computer looking at entire retail estate