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Tills, Devices and Building Systems Across Every Department Store
HelmCore correlates POS, network, IoT and energy signals across your department store and general merchandise estate and shows what each incident is costing, calculated from cost parameters your team provides.
ACROSS YOUR STORES
What HelmCore Brings Together in Department Stores
Department and general merchandise stores run tills and payment terminals on every floor, connected devices, building systems and a store network across a large footprint. HelmCore correlates them, so one fault shows up as one incident with one cost.
Tills on Every Floor
POS and payment terminal events from every department and floor, correlated with the store network so the root cause sits in one place.
Devices and Building Systems
In-store devices and connected building systems, linked to the network and power events around them, so an issue and its cause appear together.
Store Network
Connectivity across multi-floor stores, correlated with the tills and devices that depend on it, so one outage appears as one incident.
Energy
Devices across large stores powered down on a schedule you set outside trading hours, to reduce cost and support your ESG reporting.
BY TEAM
What It Means for Each Team in Department Stores
The same incident, shown in the terms each team works in.
IT
Tills, devices, building systems and store networks in one view across the estate, with root cause worked out by the time you look. It runs on the infrastructure you already have.
Operations
See which stores, floors and departments are affected, for how long and what it is costing in trading time, so engineers go straight to the right fault.
Finance
A financial figure on every incident as it happens, calculated from cost parameters your team provides. Rank spend across stores by financial exposure.
Customer Experience
Know when tills or payment terminals are affecting shoppers, and in which stores and departments, while it is happening.
HOW IT WORKS
One view across every department and general merchandise store, showing what’s wrong, what’s causing it and what it’s costing you.
One View, Every Store
POS, network, IoT and energy signals from every store feed one dashboard, running on the infrastructure you already have.
Related Events, One Incident
A building system alert, a network drop and a till outage at the same store are grouped into one incident before any analysis runs.
Root Cause and Remediation Instructions
Correlated data and store history surface the likely root cause, with instructions on what to fix and who to notify.
Financial Impact, As It Happens
Each incident shows its financial impact in real time, calculated from cost parameters your team provides and validates.
Lets Talk!
See HelmCore Running Across Your Department Stores
Book a demo and we’ll walk through how HelmCore fits your stores, your systems and your estate.
