One View of Every Store in Your Retail Estate

High transaction volumes and refrigeration-heavy estates, where downtime means lost baskets and stock at risk. HelmCore links a chiller alarm, a network drop and a till outage into one incident, with its cost attached.

Fuel, payment at the pump, shop tills and energy on one site, often trading around the clock. HelmCore shows which sites are affected and what each incident is costing, as it happens.

Neighbourhood stores, many trading under a shared symbol brand with technology supported by a central team. HelmCore gives that team one view of every store in the group.

Peak trading days depend on every till and payment terminal being ready. HelmCore shows the root cause of an incident and what to do next, so your team can act quickly on the busiest days.

Including optician chains, where every store runs tills, payment terminals and connected devices. HelmCore brings them into one view with the cost of each incident.

Large stores and trade counters with many tills, handheld scanners and high energy loads. HelmCore correlates them into one view and schedules devices to power down outside trading hours.

Large-format stores with tills, devices and building systems across every department. HelmCore groups related events into one incident, so your team sees the full picture of what happened.

Toys, electronics, sports and books, often with specialist equipment and a small team on site. HelmCore gives central IT the full picture remotely, with root cause worked out before anyone is sent.