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One View of Every Venue in Your Hospitality and Leisure Estate
HelmCore correlates POS, network, IoT and energy signals across your hotels, venues and leisure sites, groups related events into a single incident and shows what each one is costing, calculated from cost parameters your team provides.
HOSPITALITY AND LEISURE FORMATS
Configured for the Way Your Venues Operate
Every venue runs a different mix of tills, payment, guest networks, building systems and energy-using equipment. HelmCore brings them into one view and shows the cost of disruption in terms your business already uses.
Hotel Groups
Front desk, guest Wi-Fi, payment and building systems across every property. HelmCore correlates them into one view with the cost of each incident.
Talk to us about hotel groups →Holiday Parks
Reception, retail, food outlets and site-wide networks spread across large sites. HelmCore shows which parts of each park are affected, as it happens.
Talk to us about holiday parks →Cinemas
Ticketing, concessions and payment across every site, with trade concentrated around showtimes. HelmCore shows the root cause of an incident and what to do next.
Talk to us about cinemas →Bowling and Family Entertainment
Tills, payment terminals and connected equipment across busy family venues. HelmCore brings them into one view so the central team sees issues across the estate early.
Talk to us about family entertainment →Gym and Fitness Chains
Reception systems, member payments and connected equipment across every club, often open long hours. HelmCore correlates them and schedules devices to power down when a club closes.
Talk to us about gym and fitness →Visitor Attractions
Ticketing, retail and food outlets across large sites with seasonal peaks. HelmCore shows which parts of each site are affected and what it is costing.
Talk to us about visitor attractions →Betting and Gaming Shops
Terminals, payment and store networks across many small shops, trading every day. HelmCore gives the central team one view of every shop, with root cause worked out before anyone is sent.
Talk to us about betting and gaming →Another Hospitality or Leisure Format
If a central IT team runs the tills, networks and connected devices across your venues, HelmCore fits your estate.
Book a demo →BY TEAM
The Same Incident, in Each Team’s Language
IT, operations, finance and guest experience work from one shared picture, each with the detail they need to act.
IT
Tills, payment, guest networks and building systems across every venue in one view, with root cause worked out by the time you look. It runs on the infrastructure you already have.
Operations
See which venues are affected, for how long and what it is costing, so engineers go straight to the right fault.
Finance
A financial figure on every incident as it happens, calculated from cost parameters your team provides. Rank spend across venues by financial exposure.
Guest Experience
Know when payment, ticketing or guest Wi-Fi is affecting guests, and at which venues, while it is happening.
HOW IT WORKS
One view across every venue, showing what’s wrong, what’s causing it and what it’s costing you.
One View, Every Store
POS, network, IoT and energy signals from every venue feed one dashboard, running on the infrastructure you already have.
Related Events, One Incident
A payment fault, a guest Wi-Fi drop and a till outage at the same venue are grouped into one incident before any analysis runs.
Root Cause and Remediation Instructions
Correlated data and site history surface the likely root cause, with instructions on what to fix and who to notify.
Financial Impact, As It Happens
Each incident shows its financial impact in real time, calculated from cost parameters your team provides and validates.
SECTORS
Explore Other Sectors
Let's Talk!
See HelmCore Running Across Your Venues
Book a demo and we’ll walk through how HelmCore fits your venues, your systems and your estate.
