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Every Till, Chiller and Network Across Your Supermarkets
HelmCore correlates POS, network, IoT and energy signals across your grocery estate, including refrigeration, and shows what each incident is costing, calculated from cost parameters your team provides.
ACROSS YOUR STORES
What HelmCore Brings Together in Grocery
A supermarket runs tills, self-checkouts, chillers, store networks and high-load equipment side by side. HelmCore correlates them, so one fault shows up as one incident with one cost.
Tills and Self-Checkouts
POS and payment terminal events from every lane and self-checkout, correlated with the store network so the root cause sits in one place.
Refrigeration
Chiller and freezer alerts from connected devices, linked to the network and power events around them, so stock at risk is visible as it happens.
Store Network
Connectivity across every store, correlated with the tills and devices that depend on it, so one outage appears as one incident.
Energy
Energy use across the estate, with devices scheduled to power down outside trading hours to reduce cost and support your ESG reporting.
BY TEAM
What It Means for Each Team in Grocery
The same incident, shown in the terms each team works in.
IT
Tills, self-checkouts, chillers and store networks in one view, with root cause worked out by the time you look. It runs on the infrastructure you already have.
Operations
See which stores and lanes are affected, for how long and what it is costing in trading time, so engineers go straight to the right fault.
Finance
A financial figure on every incident as it happens, calculated from cost parameters your team provides. Rank spend across stores by financial exposure.
Customer Experience
Know when checkouts, payment terminals or self-checkouts are affecting shoppers, and at which stores, while it is happening.
HOW IT WORKS
One view across every supermarket, showing what’s wrong, what’s causing it and what it’s costing you.
One View, Every Store
POS, network, IoT and energy signals from every supermarket feed one dashboard, running on the infrastructure you already have.
Related Events, One Incident
A chiller alarm, a network drop and a till outage at the same store are grouped into one incident before any analysis runs.
Root Cause and Remediation Instructions
Correlated data and store history surface the likely root cause, with instructions on what to fix and who to notify.
Financial Impact, As It Happens
Each incident shows its financial impact in real time, calculated from cost parameters your team provides and validates.
Let's Talk!
See HelmCore Running Across Your Supermarkets
Book a demo and we’ll walk through how HelmCore fits your supermarkets, your systems and your estate.
