How HelmCore Sees What's Going Wrong Before It Costs You

HelmCore correlates POS, network, IoT and energy data from every site into one view, then translates what it finds into the financial impact your business feels.
PLATFORM OVERVIEW

How it works, end to end

Four capabilities working together to turn every operational disruption into a decision you can act on.
Person holding a tablet displaying HelmCore software dashboard showing an overview with 247 sites, 26 alerts, 1,863 devices, a UK site map with alert status indicators, and a top alerts list including network latency, high energy usage, and device offline with warning and critical statuses.
One view of the whole estate
HelmCore runs on top of your existing infrastructure and correlates signals from POS, network, IoT and energy systems across every site into a single, role-customisable dashboard. Instead of cross-referencing siloed tools and vendor dashboards to work out what's connected to what, you get one picture of the estate as it stands right now, so you find out what's happening at a site before a customer, a store manager, or a complaint tells you first.
Dashboard overview showing monitored sites with 43 active locations, 42 out of 43 meeting KPIs, 0 devices offline, and 32 active issues. Live updates banner reports hardware and network statuses. Weather warnings from Ireland show one active yellow warning. Network power status in Ireland is all clear. A map highlights site locations across Europe with red and orange clusters indicating critical and warning statuses, primarily in the UK, Germany, and France. Controls for zoom, outages, fit all, and refresh are visible. Below are metrics for Critical Business Services and Customer Experience, showing health and risk statuses with an average score of 93.
Incidents flagged in real time
Related events across systems are grouped into a single incident as they happen, not left as a scatter of disconnected alerts. You see the incident, not the noise: what's affected, where, and how the pieces connect, so less time is spent working out if three alerts are one problem or three, and more time spent fixing the one problem.
Root cause and what to do about it
HelmCore analyses the correlated data and site history to surface the likely root cause, along with clear remediation instructions and who needs to be notified. Your team gets a starting point for the fix, not a pile of raw data to interpret from scratch, leading to faster, more confident decisions on what to do next, made by your team, using guidance built on the full picture of the incident.
What downtime is actually costing you
Every incident is translated into its financial impact, using cost parameters validated for your business. Technical alerts stop being technical-only, so Finance and Ops see the same incident in the language that matters to them, and decisions about where to invest, and where to fix first, are backed by a number, not a guess.
HOW IT'S BUILT

Built to Fit Your Estate, Not the Other Way Around

HelmCore runs on top of your existing infrastructure. There's no new hardware to install and no need to replace your POS, network, IoT or energy systems.
Helmcore connects to what you already have. Each customer gets their own isolated, dedicated instance rather than sharing one environment with anyone else, and a sanitisation layer strips sensitive data before anything reaches the AI model.
You get the correlation and analysis without handing over more access than the job requires.

Getting started with HelmCore

From first conversation to fully live, here's what the process looks like.

Discovery
We start by understanding your requirements and how your team plans to use HelmCore.
Solution Alignment
We agree how HelmCore fits your business and what needs to be configured for your estate.
IT Liaison
We work with your IT team or provider to cover integrations and technical requirements.
Setup & Configuration
We configure HelmCore for your organisation and your users.
Go Live
Your platform goes live and your team is ready to use it.
Go-Live Support
We guide you through the initial transition period to make sure everything runs as expected.
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See Your Estate's Root Cause and Financial Impact, in One Place

Book a demo and see how HelmCore correlates your POS, network, IoT and energy data into the incidents that matter, and what they're costing you.